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The workflow

You send an email. We handle it.

No tickets. No portals. No learning a dashboard. The entire maintenance workflow is: you write one paragraph, and it's done before you get back from lunch.

Last Tuesday · support@uplinksites.com

A real day, redacted.

Inbox4 new · 4 resolved
Marieke — Exclusiveride

Can you add the new Friday opening hours?

Hi Bas, we're opening earlier on Fridays from next week...

Done · 18 min
Tom — Eerstmediation

Homepage banner needs updating

New photo attached. Same spot as before. Thanks!

Done · 42 min
Lisa — Walk For You

Broken link on the contact page?

Someone just told me the 'Book now' button doesn't work on mobile...

Done · 9 min
Jeroen — SteelTablet

Add a new team member to the About page

Welcoming our new lead engineer Sander, bio attached...

Done · 31 min

Two of them, expanded

Real requests. Real replies.

Subject

Can you add the new Friday opening hours?

From · Marieke

Hi Bas, we're opening earlier on Fridays from next week — can you update the site? Should say 08:00 instead of 09:00 starting 14 April. Thanks!

Uplink

Done. Friday hours are now 08:00–17:00 everywhere: header, footer, contact page and the Google Business listing. Live since a few minutes ago. Let me know if anything else.

Subject

Broken link on the contact page?

From · Lisa

Hey! Someone just told me the 'Book now' button on the contact page doesn't work on mobile. Looked from my phone — they're right. Can you check?

Uplink

Fixed — the button was scrolling to the wrong anchor on Safari iOS. Patched and tested on three devices. Took 9 minutes. Thanks for catching it before it cost you a booking.

Zero friction

What you never have to do.

  • ×Learn a dashboard
  • ×Raise a support ticket
  • ×Log in to a portal
  • ×Write in a specific format
  • ×Wait for office hours
  • ×Approve billable time
  • ×Maintain plugin accounts
  • ×Translate tech into business

FAQ

Questions about maintenance

Everything you want to know about our managed service.

What's included exactly?+

Hosting, SSL, security updates, uptime monitoring, regular backups, and small content changes like text updates and image swaps. Everything you need to keep your site running smoothly.

What about bigger changes?+

For larger changes like new pages or features, we provide a separate quote. Small adjustments — text, images, minor layout tweaks — are always included.

What if my site goes down?+

We monitor your site 24/7. If there's an issue, we're alerted automatically and resolve it as quickly as possible — often before you even notice.

Can I cancel anytime?+

Yes. There are no long-term contracts. You can cancel your maintenance plan at the end of any billing period.

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We keep you informed of any important updates or changes. If you want regular status reports, we're happy to set that up.

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